Mattress Topper Care Guide

Good To Know.

Although everything we do is handmade, we do try our best to cut and upholster with machine-like precision.
+/- 2cm is a normal industry tolerance, even with made to measure items, so please bear this in mind when measuring your space.

Please note the natural fibres we use may also get compressed during transport and will settle naturally with time.

1. Let it breathe

When your topper first arrives you may detect the smell of wool, which will disappear over time.

It is good practice anyway to air topper as often as possible, so when it’s time to change your bedding try leaving it for a good hour before putting on fresh sheets and fling open your windows to increase air circulation.

Using 100% natural fibre sheets help your mattress topper breathe as well.

2. Flip, rotate & shake

Flip, rotate and shake out your topper every time you change your sheets to help refresh the looser, softer tuftings.

This should be done at least one a month, as natural fibres settle over time and need reviving to keep their shape.

3. Our guarantee

Fibres dipping is completely natural and cannot be avoided, as is wear and tear on fabrics and bedding.

Defective workmanship, materials or construction however is a fault, and we offer a 2 year guarantee against these faults and will happily take back to repair or replace your Naturalmat topper within that time.

Do you need a deep fitted sheet?

Adding a topper to your mattress will increase the overall height and might mean your existing fitted sheets won’t fit.

Looking for something else?

Visit our Care Guides hub for all shopping and care guides.

our care guides