If you need to delay your planned delivery, we ask that you give us as much notice as possible, but a minimum of 2 working weeks.
Delaying your delivery by 2 weeks or more from the original estimated delivery week will incur a £20.00 per week storage charge.
If your delivery hasn't been booked in yet, please get in touch with our sales team at bedroom@naturalmat.co.uk or 01392 877 247.
If our logistics planner Morwenna has been in touch with your delivery date and time slot, please reply directly to her to delay your delivery.
Our rescheduling ands storage charges are:
| Notice Period | Rescheduling Charge | Storage Charge |
| 48hrs or less | £50.00 |
£20.00 per week (min 2 weeks) |
| 2 weeks | £0.00 |
£20.00 per week (min 2 weeks) |
| 3 weeks | £0.00 | £20.00 per week (min 2 weeks) |
| 4 weeks | £0.00 | £0.00 |
For example, if your delivery was planned for W/C 22nd September and you contact us on 2nd September (3 weeks notice) to delay your delivery by 5 weeks, you will be charged 5 weeks of Storage fees only.