FAQ Categories

How do I reschedule my booked delivery?

If you need to reschedule a delivery, we ask that you give us as much notice as possible.

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Do you deliver on the weekend?

At the moment, we only deliver on weekdays and do not offer weekend deliveries.

How to prepare for my mattress and bed delivery?

Our delivery team will take all possible care when delivering your mattress and bed to the room of your choice.

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Do you ship to USA?

Yes, we ship to the USA, provided you can supply the details of your customs broker.

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Do you ship to Europe?

Yes, we ship to Europe, provided you can supply an EORI or a VAT number. Learn more.

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Will this mattress fit my crib?

Our crib mattresses are made to fit most popular crib brands, like Snuzpod, Chicco Next2Me or made to measure to fit your unique crib or moses basket.

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Do I need a mattress protector for my baby's mattress?

The safest mattresses for your baby are firm, flat, and protected by a waterproof cover.

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How do I clean my baby's mattress?

Maintaining a clean crib or cot mattress is essential for your baby's health and comfort. Read our 5-step easy cleaning guide to ensure your baby’s sleep space is clean and fresh.

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How do I make a nursery mattress template?

If your baby’s mattress or sleep space has rounded corners or has an oval, round, or octagonal design, then we recommend that you send us a template. Making a nursery mattress template is easy with our handy guide.

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Will this mattress fit my cot?

We make all our natural mattresses by hand, so we can certainly accommodate a bespoke size.

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